Last updated: September 14, 2026

This Shipping Policy applies to orders placed through alturjman.com, including book purchases and completed printing orders.

Order Processing

We normally process orders after payment has been confirmed.

Processing time may vary depending on product availability, order size, and whether the order includes printing services.

Printing orders may require additional processing time depending on the quantity, specifications, and complexity of the job.

Delivery

Orders are delivered to the address provided by the customer during checkout.

Delivery times depend on the destination, shipping method, availability of the products, and other circumstances outside our control.

Estimated delivery times are estimates and are not guaranteed unless explicitly stated otherwise.

Shipping Costs

Shipping charges, where applicable, will be shown during checkout or communicated to the customer before the order is confirmed.

Additional charges may apply for special delivery requirements or locations outside our standard delivery area.

Delays

Delivery may be delayed due to circumstances such as weather, transportation problems, public holidays, high order volumes, or other events outside our control.

We will make reasonable efforts to assist customers when a delivery is delayed.

Incorrect or Incomplete Address

Customers are responsible for providing a complete and accurate delivery address and contact information.

Additional delivery charges may apply if an order must be re-shipped because an incorrect or incomplete address was provided.

Damaged Orders

If your order arrives damaged, please contact us as soon as possible and provide your order details and, where possible, photographs of the damage. We will review the issue and determine the appropriate solution.

Contact Us

For questions about shipping or delivery, please contact us through alturjman.com.